Privacy Policy

Last updated: July 2026

Hello Malnad ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use our website or contact us on WhatsApp, call or the enquiry form, and how we use it.

1. Information we collect

• Contact details you share with us — name, phone number, email address.
• Trip details — travel dates, number of travellers, destinations and preferences you provide while planning a trip.
• Basic website usage information such as pages visited and device/browser type, used only to improve the site.

2. How we use your information

• To respond to enquiries and put together stay, cab, bike or tour plans for you.
• To share booking confirmations, itinerary updates or trip reminders over WhatsApp, call or email.
• To improve our services, listings and website experience.

3. Sharing of information

We share only the details necessary to fulfil your booking with our partner homestays, resorts, drivers, or bus/tour operators. We do not sell your personal information to third parties for marketing purposes.

4. WhatsApp communication

By reaching out to us on WhatsApp or submitting our enquiry form, you consent to being contacted back on WhatsApp or by call regarding your trip enquiry.

5. Data security

We take reasonable measures to keep your information secure, but no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your choices

You may ask us to update or delete your personal information at any time by writing to us at hello@hellomalnad.com or messaging us on WhatsApp.

7. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

8. Contact us

Questions about this policy can be sent to hello@hellomalnad.com or +91 70228 19036.